FAQ

  • Are your ceramics dishwasher and microwave safe?

    Most of my pieces are dishwasher safe but I always recommend hand washing to help them last longer. If a piece isn’t microwave-safe (due to metallic details, for example), it will be noted in the Etsy listing.

  • Do you ship internationally?

    Yes, I currently ship to the UK and the United States. Shipping fees and delivery times vary by location and are shown at checkout. If you’re based elsewhere and interested in placing an order, feel free to get in touch!

  • How long will my order take to arrive?

    I usually ship within 3-6 business days. Once posted, UK orders typically arrive in 1-3 days and international orders can take 1-3 weeks depending on customs and location.

  • Do you accept custom orders or commissions?

    At the moment, I’m focusing on small batch releases but feel free to email me if you have something special in mind. I occasionally open up a few custom slots!

  • Can I pick up my order locally?

    Not currently, all orders are shipped directly from my studio.

  • What if my item arrives damaged?

    I package each order with great care but if something does arrive damaged, please contact me within 48 hours of delivery with photos and I’ll do my best to make it right.

  • Are all your pieces one of a kind?

    Yes! Each item is handmade and hand-painted which means no two pieces are exactly alike. Small variations are part of the charm and uniqueness of handmade work.

  • Where can I see your ceramics in person?

    I occasionally participate in markets and pop-ups in the UK. You can follow me on Instagram for announcements on upcoming events.

  • Do you restock sold-out pieces?

    Many pieces are made in small batches and may be restocked, although some designs are limited editions. The best way to hear about restocks is by joining my email list or following me on Instagram.